Our Commitment to Privacy
Protecting your privacy is important to us. This privacy policy explains how Orthopedic Specialists, S.C. collects, uses and safeguards information you provide to us on this Site or that you have otherwise given us which personally identifies you, as well as general, non-personal information that is automatically collected from our Site. This policy does not, however, govern the terms of our relationship or constitute any representation or warranty. The terms of our relationship are governed by our Terms and Conditions, which you can find on this site.
Orthopedic Specialists, S.C. maintains strict privacy policies to protect the personal information of our users obtained for text message communications. This information is never sold, rented, released, or traded to others without the prior consent or legal obligation. Any sharing of information with third parties is solely for the purpose of fulfilling the organization’s obligations of the user. We guarantee that it will never be shared with third parties for marketing purposes.
Please read this privacy policy carefully. By visiting and using the features on the Site, or by providing us with your personal information, you agree to this privacy policy.
Summary of Your Rights
If you ever have any questions about how we use and store your personal information, you can submit those questions to us at [email protected]. Below is a non-exhaustive summary of the rights you have in this policy. This summary is only for your convenience: it does not change the details, exceptions and legal obligations that apply to these items set out in more detail below:
– We do not and will not sell your data to anyone. We share your personal information only with certain of our service providers when necessary to carry out our business with you.
– You may opt out of receiving marketing e-mails or the use of your personal data by us for direct marketing purposes. To opt out of the use of your personal data for this purpose, , contact us using the contact form on this site, stating your request in form provided, or contacting by email at [email protected].
– You cannot opt out of our sharing your information with our service providers that facilitate your transactions, but they cannot use your personal information for their own direct marketing purposes.
– You can manage your personal information by contacting us by emailing [email protected]. If you would like us to delete your information or data, you can send your request to [email protected], and we will delete it (unless there is a specific reason we need to keep it).
NOTICE OF COLLECTION
Who is Collecting Your Data
Orthopedic Specialists, S.C. controls the data that is collected on the Site. You can contact us anytime at: [email protected] .
What Information We Collect
We collect and store certain personal information about you at various points in order to provide you with products and services, including your email, other personal contact information, and billing and delivery addresses. We collect this information when you provide it to us directly. Additional information is gathered from your devices automatically, as discussed in the Cookies section below.
Why We Collect Your Information
We collect your information to manage our relationship with you and send you communications and for a number of our other business purposes, including the following:
MARKETING
We also use the information we collect for our marketing purposes. If you would like to opt out of our use of your information for marketing purposes, or to be removed from our email list, you may contact us at [email protected] . Even if you opt out, we may still send emails to you concerning specific transactions or other non-marketing related messages. Our service providers are not permitted to use your information for their own marketing purposes, unless they have an independent relationship to you and have obtained your information from another source. We do not provide your personal information to any third parties for their own direct marketing purposes.
When you visit the Site, we also collect some basic non-personal information about you and your browser. Examples of such non-personal information that is collected include what type of browser and operating system you are using, how long you remained on our Site and what pages you looked at while here. This non-personal information is anonymous and helps us understand how visitors browse our Site, so that we can make their shopping experience better. We do not make any efforts to identify you from this non-personal information.
How Long We Keep Your Information
We will retain your information for as long as your account is active or as necessary to provide you services and to maintain a record of your transactions for financial reporting and compliance purposes. If you wish to cancel your account, please contact us at [email protected] . We will keep your order history on file indefinitely so that we can always provide you with information on what you ordered previously unless you ask us to delete it.
How to Access or Delete Your Data
To delete or access your data on our site, please contact us at [email protected] . If you would like us to delete your data, please contact us at [email protected] . Note that even if you request deletion, we may continue to retain and use information as may be authorized.
In order to ensure protection of your information from fraudulent requests, we require you provide us with additional information to verify your identity should you wish to access or delete your data. For your protection, in the event the requisite verification is not satisfied, we may deny the request for access to your account data or to delete your account.
Protecting Your Information
We take steps to ensure that any data that we store about you is kept behind a secure firewall in our database. Any sensitive information (such as credit card number) that we collect from you is subject to restricted access and protected by software controls. We protect user data offline as well by restricting access to information to only those employees (for example, a Customer Care representative) who need the information to perform a specific job. All employees are kept up to date on our security and privacy practices and are aware of the importance of keeping customer data secure and safe at all times.
Although we use our best efforts to protect the security of your information and our system, no transmission via the internet or storage of data can be guaranteed to be 100% secure. As a result of this and other factors beyond our control, we cannot guarantee the security of the information that you transmit to or through our Site. Therefore, you assume that risk by using the Site.
If you have any questions about the security of our Site, please feel free to contact us at [email protected]
How We Share Your Information
We value your privacy, and we will never sell or rent any personal information to any third party for that third party’s marketing purposes.
From time to time, we may also employ other companies and individuals to perform services, to maintain and operate the Site, and to maintain certain features on the Site. To such parties, we may disclose non-personal information such as traffic patterns and website usage data, but in no event will we disclose any personal information.
Text Message Opt-Out
If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.
Cookies
Our Site uses cookies to speed navigation, keep track of items, and provide you with custom-tailored content. We also use cookies to remember some of the information you’ve given us so you don’t have to reenter it each time you visit the Site. Many improvements and updates to the Site are based on data such as total number of visitors and pages viewed. Most browsers are initially set to accept cookies. You may manage how your browser handles cookies and related technologies by adjusting your browser’s security and privacy settings. Refer to instructions related to your browser to learn about privacy and security settings that are available to you. The cookies that we use do allow other parties to collect personally identifiable information about your online activities over time and across different Web sites. If you reject, block or delete cookies, you may not be able to use particular features of the Site or to take full advantage of features offered on the Site.
Do Not Track Signals
Some browsers have incorporated “do not track” features to enable users to make privacy and security choices. By using these settings, your browser may send a signal to our website not to collect tracking information. The Site may continue to track certain information from users if a “do not track” signal is received. Information tracked by the Site through cookies is discussed above.
Legal Disclaimers
In addition to the use of your personal information as described above, we reserve the right to disclose your information as allowed or required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Site.
This Site may contain links to other sites. We are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each site that collects personally identifiable information. This privacy policy applies solely to information collected by this Site.
As set forth above, the Site is in, and this Privacy Policy is governed under the laws of the United States.